Frequently Asked Questions

Online tuition allows students to learn live with a tutor from home. Lessons are interactive, structured and designed to build confidence and understanding.

Simply enquire through our website and our team will help you choose the most suitable pathway: 1-1 tuition or group tuition.

You can book a consultation through our website if you would like a more detailed discussion before choosing the right support.

1-1 tuition is best for personalised support. Group tuition is best for students who want structured, curriculum-led learning in a classroom-style environment.

1-1 tuition gives students personalised support with lessons tailored to their individual needs, goals and areas for improvement.

Where appropriate, students may complete an assessment to help us understand their current level. However, for some students, especially at GCSE level, a consultation can provide enough insight to recommend appropriate support without the need for a formal assessment.

Yes. We aim to arrange a suitable lesson time that works for you.

It is ideal for students who need focused attention, confidence-building, catch-up support, or help with specific topics.

Booster lessons follow a structured programme where students learn alongside others in a classroom-style online environment in preparation for their SATS and GCSE exams.

It is best for students who want regular support, a clear structure leading towards exams and a more affordable tuition option.

Our group tuition focuses on SATs and GCSE preparation.

No. Booster Lessons follows a planned curriculum, so students join the most suitable programme and receive their timetable.

Group tuition is an affordable alternative to 1-1 tuition where your child will be placed in a small group with other students at a similar level. It is a classroom-style environment where students benefit from collaborative learning and tutor discussion.

Yes, to ensure that your child is placed in a suitable group, an entrance exam is required for us to learn more about your child.

Yes, all of our lessons follow the national curriculum so that your chikd is prepared for school assessments.

Yes. Lessons are taught live by experienced tutors, allowing students to ask questions and receive support during the session.

Students need a reliable internet connection, a suitable device and a quiet space to learn.

Yes. Students will receive homework to consolidate what they have learned and continue practising between lessons.

Progress is monitored through tutor feedback, lesson performance, assessments where appropriate and regular reviews.

Yes. Parents receive updates so they can understand what their child is learning and how they are progressing.

Our tutors create a supportive environment where students feel comfortable asking questions and building confidence step by step.

We combine expert tuition, structured programmes, personalised support and The Learning Hub learning resources to support students beyond the lesson.

Payment details are provided before enrolment, with clear pricing and arrangements for your chosen tuition pathway.

If payment is missed, lesson access may be paused until the account is updated.

Please contact us as early as possible. Attendance and cancellation arrangements depend on the programme.

Yes. Our team will explain the notice period and cancellation process before enrolment.